WGE Asia works with two of the biggest couriers in the Philippines so we can ship to almost anywhere in the country. From Batanes to Tawi-Tawi.
CASH ON DELIVERY
WGE ASIA delivers your package to your home first then you can pay upon receiving it. The delivery staff will be the one to collect your payment.
Please be reminded that any of the delivery staff is not our employee. They work for either Ninja Van or LBC. They won't be able to answer questions about the items that you have ordered from WGE Asia.
If you have any issues or complaints about your order, please contact us right away and we will be more than willing to assist you immediately.
HOW FAST IS DELIVERY?
Delivery time will be 3 - 7 business days upon fulfilment of order. Fulfilment time is only 24 - 48 hours. Holidays will affect delivery time.
Orders from WGE ASIA will be coming from Metro Manila. Customer's distance from the capital plays a role to delivery time. Customers residing in Metro Manila area may or may not receive their packages in less than 3 business days.
Ninja Van and LBC handle deliveries for us. WGE Asia has no direct control on either Ninja Van's or LBC's operation so we cannot commit a specific delivery date.
WGE Asia charges a fixed P150.00 shipping fee for each transaction or for each package not exceeding 3 kilograms. If in case the items you have ordered won't fit in our large pouch, WGE Asia may charge an additional P150.00 shipping fee.
For orders worth PhP 5,000.00 or more, WGE Asia will not charge shipping fee.
WHY DO WE CHARGE SHIPPING FEE WHILE ALMOST EVERY OTHER STORES OFFER FREE SHIPPING?
WGE Asia does not hide charges on customers. Free shipping may not necessarily mean free but already added to the price of the items you are buying. Feel free to compare our prices with other online stores, you will be surprised to find out that our rates are still more competitive than most.
I RECEIVED A NOTIFICATION THAT MY LOCATION IS OUTSIDE OF YOUR DELIVERY ZONES
Our partner couriers Ninja Van and LBC cover most of the country but there are still places that are not that accessible for both specially under Cash-on Delivery Terms. There are two options that you can do in case you will have this issue.
- Pay in advance for the full price of your order including the shipping fee. If an order was paid in advance, Ninja Van or LBC will deliver the item to you.
- Request for Cash-on-Pickup service of LBC. This is a service where you can request to pickup your package to an LBC Outlet of your choice and pay for the collectible amount there. You need to provide the complete address of the LBC Branch upon order or to a WGE Asia Live Chat Representative.
Paying in advance or requesting for cash-on-pickup will not exempt the buyer from our fixed shipping fee of PhP 150.00 per transaction. Choosing either of these options will not benefit WGE ASIA in any way but we would like these options to be open for our valued customers so they may still be able to purchase from us.