Where's My Order?

DO YOU HAVE YOUR TRACKING NUMBER?

If you have your tracking number, you can use it to track your order through Ninja Van or LBC. Click on either of the link below.

NINJA VAN TRACKER - Starts with NVPHWGEAS.

J&T TRACKER - 9 digit number. It has a prefix of 3 numbers followed by 6 numbers connected by a hyphen (-).

LBC EXPRESS TRACKER - 11 digit number. First number starts with 8.

If you have more questions about your order, contact one of our Live Chat Representatives.

DON'T HAVE YOUR TRACKING NUMBER?

Please contact one of our Live Chat Representatives to get your Order Number.

HOW DO I REACH A WGE ASIA LIVE CHAT REPRESENTATIVE?

There are two ways to reach one of WGE Asia's 24/7 Live Chat Representatives:

1. Click or tap on the "Message Us" button found at the bottom right of our website.
2. Visit our WGE Asia Facebook Page and click or tap on "Send Message" button.